FAQ 

Did you Certify?​

Acquired KC certification, the helmet certification of Korea. Currently, we are developing helmets to pass the US helmet certification, and we will develop helmets that pass the European certification.

 

Helmet Size

Our helmets are available in three sizes (S, M, L).  In general, we recommend Large for men, Medium for women, and small for children. However, if you are larger or smaller than those around you, you can choose a different size.



 

What Kind of Device Can Ride?

Products that have received this certification can be used to enjoy products such as bicycles, electric kickboards, e-scooters, roller skates, inline skates, longboards, skateboards, and more.



 

Product Exchange and Refund Policy

The request period for reasons of return/exchange

1. The buyer's simple change of mind is within 7 days of receipt of the product (the buyer bears the return shipping cost)

2. If the product is different from the label/advertisement of the product, it can be returned or exchanged for injury within 7 days of receipt of the product (the seller bears the return shipping cost)

 

Reason for return/exchange

1. If the return request period has passed, you cannot return or exchange, A/S application, is possible, and the A/S period is 1 year

2. When the product is lost or damaged due to the buyer's responsible reason (except when the packaging to confirm the product is damaged)

3. When the packaging is opened, but the packaging is damaged and the product branch is significantly lost.

4. When the value of the product is significantly reduced due to the use of the buyer or some consumption

5. When the value of products has decreased significantly to the extent that it is difficult to resell over time

 

 

Thank you for shopping with us!

3F, 169, Yeoksam-ro, Gangnam-gu SEOUL, KOREA (06247) 

e-mail : 902@902lab.com / Tel : +82-10-2058-1210  

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